FAQ

FAQ

01 Q:Are you a manufacture company or trading company?

A: We operate as a trade company backed by our exclusive affiliated factory for CNC drilling machine. Unlike pure trading companies without production capacity, we have direct access to the production line, which allows us to:

① Monitor product quality in real time (we can provide production photos/videos during manufacturing);

② Ensure stable delivery time (no reliance on third-party factories);

③ Offer flexible customization (directly communicate with engineers to meet your technical parameters).

Additionally, we have rich export experience in your market, familiar with CE/ISO certifications and local logistics, making the whole cooperation smoother.

02 Q: Where is your company located?

A: Our company is located in Jinan City, Shandong Province, China. We have a professional manufacturing base here, which is dedicated to the R&D and production of cnc angle line,cnc drilling tapping machine.

03 Q: Can I visit your factory?

A: Yes, absolutely! We warmly welcome you to visit our factory. We would be delighted to show you around our production workshop, including the CNC machine assembly area, quality inspection section, and R&D center. Please feel free to inform us of your schedule in advance, and we will make detailed arrangements for you.

04 Q: How can I contact you?

A: You can reach us in the following ways:

Send an email to sales@aimachinecn.com: We will reply to you within 24 hours.

For urgent matters: Please visit our "Contact Us" page on the official website to get our phone number, WhatsApp, and other instant contact information for timely support.

05 Q: Do you have a list of your most popular products?

A: Yes. We can share our latest catalog featuring hot-selling products, including cnc angle line,cnc drilling machine, and customized models for different industries . Please contact us, and we will send the catalog to you via email promptly.

06 Q: Do you support customization orders?

A: Yes, we specialize in providing customized cnc machine solutions. You only need to share your specific requirements (such as processing material, thickness, width, production capacity, and certification standards like CE/ISO), and our engineering team will design a tailored