FAQ
Frequently Asked Questions
Quick Answers for Your Concerns
Q: Are you a trading company or manufacturer?
A: We are a professional enterprise with our own cooperative factory, integrating design, production, sales and service. We can control quality, delivery time and customized service strictly.
Q: Where is your factory located? Can we visit it?
A: Our factory is located in Jinan City, Shandong Province, China. Warmly welcome you to visit our factory at any time. Please contact us to arrange the visit in advance.
Q: What products do you mainly supply?
A: We mainly supply CNC drilling machines, CNC gantry drilling machines, CNC plate punching & marking machines, CNC drilling & milling machines, automatic profile processing lines and customized CNC equipment.
Q: Can you accept customized service?
A: Yes, we provide professional customized service according to your processing material, thickness, hole diameter, efficiency, working site and other requirements.
Q: How about your warranty and after-sales service?
A: We provide 12-month warranty, lifelong maintenance, 24-hour online technical support, remote guidance and global after-sales service.
Q: What certificates do your products have?
A: Our products have CE, ISO and other international certifications, which can meet the export standards of most countries.
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